Have you ever experienced phone anxiety? How do you deal with it?
My answer:
For me, this is definitely something that i experience regularly, pretty much with any kind of phone call I have to make or answer. I’ve heard that apparently phone anxiety is so common because people don’t see the face of the person they’re talking to, which is quite ridiculous in my case given that I am blind, and in theory I should probably be more comfortable with phone calls because I hate people assuming what I’m thinking or feeling based on what they thhink my facial expression is, but I think in my case the phone anxiety is just an extension of my usual social anxiety or something like that. Except for some reason the phone anxiety is worse, because in most instances, I’d much rather talk to someone in person than on the phone. One of few exceptions is my Godmother, interacting withh whom I find quite challenging, but on the phone it’s slightly easier to keep some sort of script, or cut the conversation short when it’s going in a direction I don’t like. Also with people I’m close to, I usually don’t mind either way, though talking on the phone with my Dad can get pretty awkward, but not in a way that would be anxiety-provoking.
How do I deal? Well, I avoid making phone calls as much as I can. I never answer calls from people I don’t have a clue who they are, unless I’m expecting a call from someone I don’t know. If I have a choice to do something over phone vs online or in person, most of the time I choose the latter, unless there’s some specific situation where phone indeed has some advantage over the other option, like doing something online is not very accessible or reaching someone via phone is more likely to result in something happening faster thann when reaching them via email. And of course I have my Mum who is my spokesperson, and if I absolutely have to make or answer a phone call and absolutely cannot do it, then my Mum does it for me. When I do have to make or answer a phone call, I try not to dwell too much on it in advance, but I also never do it completely spontaneously, I always have to have some kind of script planned at least vaguely, and sometimes I even write notes in advance.
How about you? If you have experienced it, is it something you deal with consistently, or just in specific situations, or is it something you used to deal with but no longer do?